Our Service
Our engineers are senior experts with over 10 years of experience in Nano Microporous Board insulation materials. We have extensive experience in the petrochemical industry, steel industry, ceramic industry, aluminum industry, various types of heat treatment furnaces, roller kilns, tunnel kilns, and more. We can provide professional design and free consultation for your project. Additionally, we offer customized services based on your requirements, such as product foil coating, cutting according to specific shapes, perforation, and slotting, to ensure that you can directly use our products without the need for additional processing.
Customized
Provide customized products according to your requirements
Design
Our engineers provide a complete set of professional designs
Consulting
We provide professional consultation on insulation materials
Why engineering buyers trust Service
Anchor-tech track record
Anchor-tech's three service lines — Customized, Design, and Consulting — were developed in response to recurring engineering requirements we observed in steel-mill, petrochemical, and kiln-installation projects between 2014 and 2018. Customers typically needed (a) a manufacturer who willing to to cut or form non-standard parts, (b) a thermal engineer who could run the sizing calculation on a new furnace geometry, and (c) an independent voice on lifecycle-cost decisions where the customer's internal team had limited high-temperature-installation experience. Building these three services in-house, rather than outsourcing, lets us own the technical accuracy of every recommendation and ship parts that match the design exactly. Since formalising the three-service structure, approximately 30% of our annual revenue is generated through projects that combine Supply with one or more of these services — a ratio that confirms the engineering engagement model is what our customer base actually wants.
Anchor-tech track record
Our application engineers are not generic " technical support" — they are practising engineers who have run thermal-conductivity calculations, walked steel-mill installation sites, and reviewed furnace as-built drawings for projects in our reference list. When a customer sends us a thermal-survey report from a ladle, the application engineer who responds is the same engineer who would supervise the on-site installation. When a customer sends us a STEP file for a complex formed 3D part, the application engineer who replies on manufacturability is the same engineer who runs the feasibility review against the CNC capability matrix. The line between engineering and sales does not blur — our customers get a technical answer from an engineer, not a sales pitch translated from a supplier datasheet.
Anchor-tech track record
The three services are unbundled. Customers can engage Customized without engaging Design, or Design without Customized, or Consulting as a stand-alone engagement. No service is conditional on placing a supply order, and our application-engineer recommendation is the same whether or not a supply order follows. The fixed fees for Design and Consulting are quoted in advance and are credited against any subsequent commercial supply order above 5 m³ — so the customer is not paying twice for the engineering work. We decline engagements where we cannot add technical value — for example, a customer's specification may be better served by a different insulation technology (calcium silicate, ceramic-fibre blanket, aerogel blanket), and we will say so at the quoting stage rather than winning the order on a technical mismatch.
Frequently Asked Questions
Quick technical and commercial answers about Service for engineering buyers, procurement teams, and installers. For project-specific questions not covered here, contact our application engineering team.